A prescription or referral for physical therapy is not required! Since we are not filing through your insurance, you are able to schedule right now without any hassle.

If you plan to seek reimbursement for your appointments at ALTR Performance & Physical Therapy, then South Carolina’s healthcare law permits 30 days of “Direct Access” to physical therapy before a physician must sign off on your plan of care. “Direct Access” refers to your ability to walk into ALTR Performance & Physical Therapy without a doctor’s referral. This means we can get started, but if the plan goes longer than 30 days, we will need to reach out to your doctor.

Typically, ALTR is able to get you an appointment sooner than in-network clinics. So, for acute injuries, we can often address these issues before Direct Access regulations come into play.

ALTR Performance & Physical Therapy, LLC is an out-of-network provider, operating through a fee-for-service model. Payments are accepted in full at the time of service via cash, check, debit/credit card, or HSA/FSA. Upon request, patients can be provided with a super-bill of services rendered in order to submit to your insurance company for potential reimbursement. Not all insurance plans reimburse for out-of-network services, so you may need to confirm your out-of-network benefits if you plan to submit for reimbursement.

We have worked at in-network practices in the past and realize patients do not receive adequate care. You can rest assured that ALTR Performance & Physical Therapy will provide you with the highest possible quality of care with an individualized plan created and executed by your Doctor of Physical Therapy and NOT your insurance provider.

Being out-of-network allows us to have one-on-one, 60-minute sessions with our clients. This model of physical therapy care results in quicker recovery from injury, fewer visits than in-patient models, and improved cost-effectiveness, especially for those with a high-deductible insurance plan. Out-of-network, fee-for-service is the most transparent your healthcare can be. No surprise bills months later when your insurance decides to deny some of your claims. You pay up front and we get to work without the bureaucracy of health insurance. It really is that simple.

After you book your appointment, you will receive an email with links to your patient portal, where you will complete your intake forms. These intake forms are important for your Doctor of Physical Therapy to gain an understanding of your pain and goals. 

Your initial evaluation will be 60 minutes. We will complete a detailed medical history, review current and past injuries, then complete a functional movement and strength assessment in order to determine the movements that cause your pain or, in some cases, make it better. Often following the assessment will be hands-on treatment to help alleviate your pain.

You will leave your evaluation with the knowledge of what is causing your pain/dysfunction and the plan to address it.

Whatever you typically wear to work out! This is physical therapy unlike any other you have experienced before. Athletic clothing and closed-toe shoes (preferably tennis shoes) are best. If you are seeking help for a lower extremity issue (hip, knee, leg, ankle/foot), then please wear/bring shorts.